3. Privacy Policy

Izzath Herbaceuticals is committed to protecting the privacy of our visitors and customers. This Privacy Policy is structured according to the Information Technology Act, 2000 of India and its corresponding rules.

 

3.1 Merchant Business Location & Jurisdiction

This website is operated from Kozhikode, Kerala, India. All data processing activities are governed under the federal laws of India and regional state directives applicable to e-commerce.

 

3.2 Customer Information Collection

We collect personal information when you access, register, or buy products from our store, including:

• Identity Data: Full Name, and age/date of birth (for mandatory 18+ verification).

• Contact Data: Delivery/billing address, active email address, and mobile phone number.

• Technical & Transaction Data: IP addresses, transaction details, and order history.

 

3.3 Use of Information

The data collected is strictly utilized to:

• Process, fulfill, ship, and track your orders.

• Validate age compliance for sexual wellness products.

• Provide customer support and manage payment gateway updates.

• Comply with statutory legal obligations (such as FSSAI compliance and taxation laws).

 

3.4 Third-Party Disclosure

• We do not rent, sell, trade, or share your personal or contact information with third parties for marketing purposes.

• Your data is shared exclusively with trusted functional third-party service providers required to execute your order. This includes Paytm (for processing secure digital payments) and our partnered courier logistics agencies (for shipping). These entities are bound by confidentiality agreements to protect your data.

 

3.5 Information Protection & Security

• We deploy industry-standard Secure Sockets Layer (SSL) encryption to protect all data during transmission.

• Financial data is completely secure. We do not access, view, or store your credit/debit card numbers or net banking passwords; all transaction data goes through Paytm’s secure PCI-DSS compliant infrastructure.

 

3.6 Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to help us remember items in your shopping cart, understand your site preferences, and analyze web traffic. You can choose to disable cookies through your individual browser settings; however, doing so may limit your ability to use certain features on izzathherbaceuticals.in.

 

3.7 Rights of Users

As a user, you have the right to access, update, correct, or request the deletion of your personal account information stored in our database. You can manage this through your profile dashboard or by raising a specific data modification request with our support team.

 

3.8 Notification of Changes

Izzath Herbaceuticals reserves the right to modify this Privacy Policy at any time. Any changes or modifications will become effective immediately upon being posted on this webpage. We will update the "Last Updated" date at the bottom of this policy to notify users of any amendments.